Mobile apps · maintenance and app rescue
Maintenance and app rescue. Your app, in safe hands
The app exists, customers use it, but the developer has disappeared, updates have stopped or the store is threatening to pull it. We take it over, assess it, put it right and keep it running.
Signs you need it. Any one of them
Nobody answers when the app goes down.
Apple or Google require a new build and nobody knows how it is made.
The last update is over a year old; new phones show errors.
You have no access to the source code or to the developer accounts.
You want new features and the developer no longer replies.
What we do in the first month
Assessment.
Code, architecture, accounts, dependencies, what the stores require now. A written report with risks and the order of work.
Takeover.
Access to code and accounts, documentation, a working development environment.
Stabilisation.
Critical errors, mandatory updates, a new version published.
Plan.
What comes next, in tiers, with clear costs.
Monthly support. The app stops being a worry
- Updates for every new iOS and Android release and for store requirements.
- Monitoring, errors fixed within contractual response times, backups.
- Hours included for new features and improvements.
- A single point of contact, who knows the app.
Who it's for
Companies with an app for customers or for staff, built by another supplier or by an in-house team that no longer exists. And companies abroad, in Europe, the Middle East and North America, looking for a stable partner in the EU time zone for an existing app.
Proof
We have maintained apps in production since 2016, published on both stores, for clients and for our own products. We know what a new iOS version that stops a screen from working looks like, and what a new Play Store rule that blocks a submission means.
Your app deserves to work
no obligation · send us the store link and what you know about the code, and we come back with a plan