AI Assistant
An assistant that knows everything your company knows. Available around the clock.
The AI assistant is trained on your company's documents, products, and procedures — not generic internet data. It answers customers or helps your team, and when it doesn't know something, it escalates to a human.
- Trained on your data
- Human escalation
- From €1,200
- No uncontrolled hallucinations
The same questions, the same manual answers, hundreds of times
If your team spends hours a day answering the same questions, there's a better option.
- Customers always ask the same questions about pricing, availability, procedures
- The team wastes time searching for information in documents, procedures, or old emails
- New employees take months to learn products, services, and internal procedures
- Website leads aren't qualified — everyone reaches the same person who filters manually
- Customer support is blocked by simple questions that shouldn't reach anyone
- The generic chatbots you've tried knew nothing specific about your business
A controlled assistant, trained on your company's knowledge
Trained on your data
Your documents, FAQs, product pages, and procedures become the assistant's knowledge base.
Guardrails and clear limits
The assistant doesn't make things up, doesn't promise unauthorised things, and doesn't go outside its configured domain.
Intelligent human escalation
When it doesn't know or when the situation is sensitive, the assistant transfers the conversation to a human — with full context.
Use cases — what the assistant can do
Each assistant is configured for a specific case, not for everything at once.
Website chatbot for frequent questions
Answers 24/7 questions about products, prices, availability, and procedures — based on your information, not the internet.
Customer support assistant with escalation
Handles simple, frequent requests (order status, return policy, instructions). Transfers to the team only complex cases — with the full conversation history.
Internal knowledge assistant for the team
The team searches for procedures, documents, policies, or internal answers directly in chat — instead of wasting time in emails or folders.
Lead qualification assistant
Asks the right questions to interested visitors, collects relevant data, and routes qualified leads directly to a team member.
Sales assistant — service recommendation
Based on the client's stated needs, the assistant recommends the right service from your portfolio and guides toward conversion.
Onboarding assistant — guide for new clients or employees
Guides new clients through onboarding steps or new employees through internal procedures — without constantly burdening the team.
How we build your assistant
From brief to working assistant in 5–10 business days.
Brief & use case definition (1 day)
Day 1
We define the assistant's purpose, what it knows and doesn't know, the delivery channel, and escalation rules.
Knowledge base setup (3–5 days)
Day 2–6
We import your documents, FAQs, and information. We configure the assistant, guardrails, and escalation flow.
Testing & launch (1–2 days)
Day 7–8
We test with real scenarios, adjust responses, and launch on the chosen channel (website, WhatsApp, Slack, etc.).
Choose the right assistant
From a website chatbot to a fully integrated assistant in your processes.
Website AI Assistant
5–7 days
Chatbot on your website, trained on your content, with lead capture and escalation.
- Trained on your website content and documents
- Answers frequent questions 24/7
- Chat widget on website
- Lead capture (name, email)
- Escalation to email or WhatsApp
Internal Knowledge Assistant
7–10 days
Assistant for your internal team: searches procedures, answers questions about policies and documents.
- Knowledge base from internal documents
- Search in procedures and policies
- Integrated in Slack, Teams, or web interface
- Role-based access control
- Escalation to manager when it doesn't know
Custom AI Assistant + Integrations
2–4 weeks
Assistant fully integrated with your CRM, systems, and operational workflows.
- CRM integration (read + write data)
- Personalised responses per client
- Operational workflow integration
- Conversation monitoring dashboard
- Advanced guardrails configuration
Monthly Optimisation
We update the knowledge base, monitor performance, and improve responses.
- Knowledge base updates
- Conversation and escalation rate monitoring
- Improvement of weak responses
The AI assistant is one piece of a larger system
You can combine the assistant with workflow automations or mobile apps for field teams.
Let's build the right assistant for you
Tell us what questions you receive most often and who the assistant is for — customers or the internal team.
Describe in 2 lines who the assistant is for. We reply within a few hours.
Open WhatsApp →Send us a message
Leave your details and we'll contact you within 24h to discuss your specific case.
Book a 30-minute call
We discuss your specific case: for whom, what it knows, how it escalates.
Open in Calendly →Frequently asked questions
What happens when the assistant doesn't know how to answer?
We explicitly configure behaviour at the knowledge limit: the assistant can acknowledge it doesn't know and escalate the conversation to a team member — with the full conversation context included. It doesn't make things up or promise unauthorised things.
How long does it take to train it on our data?
It depends on the volume of documents. For a standard website chatbot (FAQ, products, services), 3–5 days from receiving the documents. For a larger internal knowledge base, 1–2 weeks. It's not classical machine learning — it's indexing and configuration.
What channels does the assistant work on?
Website chat widget, WhatsApp Business, Slack, Teams, or a custom web interface. We choose the right channel for your specific case during the brief.
How do we control what it can and can't say?
We define explicitly during configuration: the assistant's domain (what topics it covers), limits (what it doesn't answer), tone and response format. Anything outside these limits triggers an escalation response, not a fabricated answer.
If our company information changes, how do we update the assistant?
Knowledge updates are included in the Monthly Optimisation package (€300/month). For major changes (complete restructuring of products or services), we bill separately. The update process typically takes 1–2 days.